If Arborlen has already issued a tracking number, this means your package has been shipped from our warehouse.
However, the tracking number may temporarily appear invalid or show no shipment activity immediately after dispatch.
Why Tracking May Not Be Available Yet
After leaving our warehouse, the parcel must first be transferred to the shipping company’s processing facility.
Tracking information generally becomes active only after the carrier has:
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Received the shipment;
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Scanned the parcel into its logistics network;
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Uploaded the first tracking event to its system.
Because of this process, there may be a short period between shipment and the first visible tracking update.
How Long Should I Wait?
Please allow approximately 3–5 days after the parcel leaves our warehouse for the first tracking information to appear.
Once the shipment reaches the next logistics station, the courier may also require additional time to update the latest status.
If the Tracking Number Still Shows No Information
If the tracking number remains unavailable after a reasonable period, please contact Arborlen through Live Chat or email our Customer Service team at: support@arborlen.com