Choose the support route that best matches your question. To help the team respond efficiently, include the order number and a clear description of the issue when the enquiry concerns a purchase.
Live chat
Use the chat icon on the Arborlen website to start a live conversation. Live chat is available every day.
Send customer-service, after-sales, large-order, or intellectual-property enquiries to support@arborlen.com. Attach relevant photos or documents when they are needed to explain the issue.
Help Center
For common questions about accounts, orders, delivery, payment, returns, and refunds, consult the appropriate Help Center article first. It contains the applicable deadlines, evidence requirements, and next steps.
Company information
Arborlen is operated by MEINUODA LIMITED.
Registered address:
UNIT 917B, 9/F, TOWER A, NEW MANDARIN PLAZA, NO.14 SCIENCE MUSEUM ROAD, TSIM SHA TSUI HONG KONG
The registered office does not receive returns. Do not send products there. Contact Arborlen support first to obtain authorization and the correct return destination.