Sometimes tracking information takes time to refresh. If your shipment is coming from one of our international warehouses, it may still be in transit or going through customs clearance. During this stage, the tracking record may not update until the parcel reaches the next shipping station.
In some cases, the courier may also delay scanning or updating the latest shipping status.
Please allow some additional time for the system to refresh. If you need help checking the shipment, please contact Arborlen through live chat or email support@arborlen.com.