A package marked as delivered may have been placed in your mailbox, left in a safe location, received by your building staff, or accepted by a neighbor.
Please check your mailbox, front door, reception desk, family members, and nearby neighbors first.
You may also contact the shipping company directly with your tracking number and a valid ID for more delivery details. The tracking number can be found in Orders > Track Order Details.
If you still cannot locate the package, please contact Arborlen through live chat or email support@arborlen.com.