Some Arborlen shipments may require a signature at the time of delivery.
If you know you may not be available at the shipping address, you can contact the carrier directly to check the shipment status and ask what delivery options are available.
Contact the Shipping Company
Please provide the carrier with your tracking number when requesting information about your package or available delivery arrangements.
If You Miss a Delivery Attempt
If the carrier has already attempted delivery and you were unavailable, please contact Arborlen.
Our Customer Service team will make reasonable efforts to coordinate with the shipping company and help arrange another delivery attempt.
Pickup Options
Where the carrier supports this service, we may also assist with arranging a more convenient pickup location for your parcel.
If you need help, please contact Arborlen through Live Chat or email our Customer Service team at: