The standard reporting periods are:
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7 days for damaged items, incorrect items, or missing parts
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30 days for change-of-mind or other non-quality-related returns
If you contact Arborlen after the applicable deadline has passed, the solutions available to you may be more limited.
Can I Still Contact Arborlen?
Yes. You may still reach out to our Customer Service team through Live Chat or by email at:
Depending on the circumstances, we may still be able to provide:
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Guidance or troubleshooting assistance
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Replacement parts
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Other conditional solutions based on the specific situation
Any assistance available after the standard deadline will depend on the details of the case.