This article sets out the applicable checkout rule and the steps to take when a payment or promotion does not behave as expected.
If a promo code does not work, there are several possible reasons:
- The discount may apply to the original price rather than the already discounted sale price shown on the page. In some cases, the item may already be discounted more than the coupon value, so the final price may not change much or at all.
- Another possibility is that the code has expired or that your order does not meet the minimum purchase requirement for that promotion.
If you have checked these points and the code still does not work, please contact Arborlen through live chat or email support@arborlen.com.